Bajaj Allianz Claim Intimation Process – Step-by-Step Guide

When it comes to health or motor insurance, raising a claim quickly and accurately ensures that you get timely assistance and settlement. Bajaj Allianz General Insurance has simplified its claim intimation process, allowing policyholders to report claims easily through multiple channels. This guide walks you through the step-by-step process of claim intimation with Bajaj Allianz.

What is Claim Intimation?

Claim intimation is the process of notifying your insurance company about a loss, damage, or hospitalization that requires financial assistance under your policy. With Bajaj Allianz, this can be done online, through their customer care, or via their mobile app.

Step-by-Step Guide to Bajaj Allianz Claim Intimation

Step 1: Keep Your Policy Details Handy

Before you initiate the claim, ensure you have the following:

  • Policy number
  • Policyholder’s name
  • Contact details
  • Date, time, and nature of the incident (hospitalization/accident/damage)
  • Supporting documents (hospital papers, FIR, bills, etc., depending on claim type)

Step 2: Intimate the Claim

You can inform Bajaj Allianz about your claim through:

  • Customer Care Helpline: Call 1800-209-5858 (toll-free)
  • SMS Service: Send SMS <CLAIM> to 575758
  • Email: claims@bajajallianz.co.in
  • Bajaj Allianz Website: Visit the official claim section and fill the claim form
  • Bajaj Allianz Insurance Wallet App: Log in and register your claim instantly

Step 3: Submit Required Documents

Depending on the type of insurance, you may need to provide:

  • Health insurance: hospitalization papers, bills, doctor’s prescription
  • Motor insurance: vehicle registration copy, driving license, accident photos, FIR (if applicable)
  • Other policies: relevant documents as requested by the claims team

Step 4: Claim Verification

The Bajaj Allianz claims team will review your request and may contact you for clarification. A surveyor or representative may be assigned for motor or property claims.

Step 5: Claim Approval & Settlement

  • Cashless Claims: If your hospital or garage is part of the Bajaj Allianz network, the bill will be settled directly.
  • Reimbursement Claims: You need to pay the expenses upfront, and Bajaj Allianz reimburses you after document verification.

Benefits of Bajaj Allianz Claim Intimation Process

  • Multiple claim intimation channels (call, SMS, app, email, website)
  • 24×7 claim assistance
  • Cashless facility across network hospitals & garages
  • Fast settlement with digital tracking

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📧 Email: claimchase@gmail.com

🌐 Visit Our Website: www.claimchase.in