Motor Vehicle Insurance Claim – Step-by-Step Guide

Overview

A motor vehicle insurance claim is a formal request made to your insurer for compensation after your vehicle is damaged, stolen, or involved in an accident. Whether it’s a minor dent or a major accident, knowing how to file your claim quickly and correctly ensures you receive the benefits you are entitled to under your motor insurance policy.


When You Can File a Motor Vehicle Insurance Claim

You can file a claim under the following circumstances:

  • Accident Damage – If your vehicle is damaged in a road accident.
  • Theft – If your insured vehicle is stolen.
  • Natural Disasters – Damage caused by floods, cyclones, earthquakes, etc.
  • Man-made Disasters – Vandalism, riots, fire, or malicious acts.
  • Third-Party Liability – When you are legally responsible for damage or injury to others.

Types of Motor Vehicle Insurance Claims

  1. Cashless Claim
    The insurer settles the repair bill directly with a network garage. You only pay non-covered expenses.
  2. Reimbursement Claim
    You pay the repair charges upfront and later get reimbursed by the insurer after submitting required documents.

How to File a Motor Vehicle Insurance Claim

  1. Inform Your Insurer Immediately
    Contact your insurance company via their helpline, mobile app, or email within 24 hours of the incident.
  2. Lodge an FIR (if required)
    In case of theft, major accidents, or third-party injury, file a First Information Report (FIR) at the nearest police station.
  3. Provide Policy & Incident Details
    Keep your policy number, vehicle registration, driver’s license, and accident details ready.
  4. Surveyor Inspection
    The insurance company will assign a surveyor to assess the damage.
  5. Repair & Settlement
    Depending on the claim type, repairs will be done either at a network garage (cashless) or any garage of your choice (reimbursement).
  6. Claim Approval & Payment
    After document verification, the insurer will settle the bill directly or reimburse you.

Documents Required for a Motor Vehicle Insurance Claim

  • Copy of your Motor Insurance Policy
  • Vehicle Registration Certificate (RC)
  • Driving License of the driver at the time of the incident
  • FIR (in case of theft or major damage)
  • Repair Estimate/Bills
  • Claim form duly filled and signed

Tips to Ensure Smooth Claim Settlement

  • Report the incident immediately to your insurer.
  • Do not start repairs before surveyor inspection.
  • Keep copies of all communication and documents.
  • Ensure your policy is active and all premiums are paid on time.

Why Choose Us for Your Motor Insurance Needs

  • Quick and hassle-free claim process
  • 24/7 customer support
  • Wide network of cashless garages
  • Transparent and fair claim settlement

📞 Call Us Now: +91 9373267717

📧 Email: claimchase@gmail.com

🌐 Visit Our Website:www.claimchase.in