Filing a health insurance claim with Bajaj Allianz Health Insurance is simple, whether you choose cashless treatment at a network hospital or reimbursement after treatment at a non-network hospital. Here’s a step-by-step guide to help you understand the process and ensure a smooth claim experience.
Types of Health Insurance Claims
1. Cashless Claim
- Available at any Bajaj Allianz network hospital.
- The insurer directly settles the medical bills with the hospital.
- Ideal for emergency or planned hospitalization.
2. Reimbursement Claim
- Applicable when treatment is taken at a non-network hospital.
- You pay the bills first, and then apply for reimbursement from Bajaj Allianz.
Steps to File a Cashless Claim
- Check Network Hospital
- Visit the Bajaj Allianz website or call customer care to find a network hospital near you.
- Pre-authorization Form
- Fill and submit a pre-authorization form at the hospital TPA desk.
- For planned hospitalization, submit at least 48 hours in advance.
- For emergencies, submit within 24 hours of admission.
- Verification & Approval
- Bajaj Allianz reviews the documents and approves the cashless facility.
- Treatment & Settlement
- Get treated without worrying about bills.
- Bajaj Allianz settles the amount directly with the hospital (as per policy terms).
Steps to File a Reimbursement Claim
- Inform the Insurer
- Notify Bajaj Allianz within 24 hours of emergency admission or 48 hours before planned hospitalization.
- Pay the Bills
- Clear hospital bills at the time of discharge.
- Submit Documents
- Collect and submit the following documents to Bajaj Allianz:
- Duly filled claim form
- Hospital bills & payment receipts
- Discharge summary
- Doctor’s prescriptions & reports
- Copy of health insurance policy
- Any other documents requested
- Collect and submit the following documents to Bajaj Allianz:
- Claim Processing
- The claim is reviewed and processed.
- Reimbursement is credited directly to your bank account.
Required Documents for Claims
- Bajaj Allianz claim form (filled & signed)
- Policy copy/Health card
- Hospital bills (original)
- Discharge summary
- Diagnostic reports & prescriptions
- Pharmacy bills
- KYC documents (if required)
Bajaj Allianz Health Insurance Claim Status
You can check your claim status by:
- Visiting the Bajaj Allianz official website
- Using the Bajaj Allianz mobile app
- Calling customer care (toll-free number: 1800-209-0144)
Tips for a Smooth Claim Process
- Always keep your policy number & health card handy.
- Inform Bajaj Allianz immediately during emergencies.
- Ensure that all documents are complete and accurate.
- For planned treatments, opt for a network hospital to enjoy hassle-free cashless benefits.
📞 Call Us Now: +91 9373267717
📧 Email: claimchase@gmail.com
🌐 Visit Our Website: www.claimchase.in